Help

 

WHAT CAN WE HELP YOU WITH?

EMBROIDERY

HOW DO I KNOW HOW MANY STITCHES ARE IN MY DESIGN?

Send your design to our art department and we will get you a free stitch-count.

 

CAN I PROVIDE MY OWN EMBROIDERY TAPE?

Yes, you can provide your own embroidery files. We accept files in .dst .

 

WHAT IS YOUR EMBROIDERY TURN-AROUND TIME?

Our current embroidery turn-around time is 5-7 days after art approval. **All turn-around times are subject to change and availability.

 

DO YOU OFFER 3D FOAM OR PUFF EMBROIDERY?

Yes, we offer 3D foam, puff and high density embroidery.

We also offer thread color matching.

 

CAN I COMBINE CAPS WITH APPAREL FOR MY EMBROIDERY ORDER TO REACH THE NEXT QUANTITY PRICING BREAK?

Unfortunately, you cannot combine orders for apparel (tees, polos, jackets, etc) with cap embroidery, since each style requires a different setup. When we digitize the embroidery file(s), there is a specific setup to hats that do not apply to flat apparel goods. Each embroidery serve as their own orders.

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